Questions and Answers.
products
Can I replace the damaged feet on my ladder?
Of course, damaged feet can be replaced on all Gierre ladders. Either send an email to info@gierrescale.com with a photo of your ladder (including label), or search for your ladder on our site and scroll down the page to related products.
What is the meaning of "maximum working height" for a ladder with platform?
The maximum working height is calculated considering the maximum height at which you can climb the ladder with platform, and adding the conventional figure of 2 meters, which corresponds to a man of medium height with his arm raised in working attitude. Clearly this figure varies with the variation of the number of steps of the ladder.
How can I replace those parts of my ladder ruined by wear?
GIERRE pays close attention to the safety of the products on the market and for this reason guarantees spare parts on most ladders up to 10 years from manufacture date. After 10 years, it is no longer possible to make replacements, a new purchase must be considered, to ensure the safety of the user.